Joanna Flanagan

Liaison Departments: Montserrat

Publications

Williams, R. D., Dumas, C., Ogden, L., Flanagan, J., Porwol, L. (2024). Virtual reality training for crisis communication: Fostering empathy, confidence, and de-escalation skills in library and information science graduate students. Library & Information Science Research, 46(3). https://doi.org/10.1016/j.lisr.2024.101311   

Williams, R. D., Dumas, C., Flanagan, J. (2023). Virtual reality training and library science education: Examining the possibilities. Journal of Education for Library & Information Science, 64(4), 417–433. https://doi.org/10.3138/jelis-2022-0021 

Williams, R. D., Dumas, C., Ogden, L. P., Porwol, L., Flanagan, J., & Everett, A. (2023). Empathy, confidence, and de-escalation: Evaluating the effectiveness of VR training for crisis communication skills development among LIS graduate students. ALISE Annual Conference.

Dumas, C., Williams, R. D., Ogden, L. P., Flanagan, J., Porwol, L., & Tillinghast, J. (2023). Evaluating the effectiveness of VR training for crisis communication skills development among LIS graduate students. Proceedings of the Association for Information Science & Technology, 60(1), 952–954. https://doi.org/10.1002/pra2.909

Dumas, C., Williams, R. D., Flanagan, J., & Porwol, L. (2022). Implementing virtual reality training for librarians: Supporting patrons in crisis. Proceedings of the Association for Information Science & Technology, 59(1), 684–686. https://doi.org/10.1002/pra2.690